Privacy policy
Last updated 1 November 2026
We collect the minimum we need to take your order and answer your questions. We never sell your data.
What we collect
Your name, email address and delivery address, plus the items and amounts in your order.
Messages you send us through the contact and tracking forms.
Basic technical information such as your device type and the pages you visit on the site.
Payments
Card details are entered on our checkout provider's secure page. We never see or store your card number.
Our store, cart and orders run on Wix. When you check out, your details are processed by Wix under their own privacy terms.
How we use it
To pack and deliver your order, send tracking and reply to your messages.
To handle returns, refunds and warranty claims.
To improve the site - which pages people actually use, and what they search for.
Who we share it with
Our delivery carriers, who need your name and address to deliver the parcel.
Our payment and store platform provider, to process your order.
We don't sell, rent or trade your personal information to anyone.
Your choices
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email us and we'll sort it out.
We handle personal information in line with the Australian Privacy Principles.
Cookies
We use cookies and local storage to keep your cart, remember your session and understand which pages are useful. Blocking them may break the cart.